privacy policy

Last updated: 17 August 2026

Introduction

Prayana ("we," "us," "our") designs bespoke, private travel journeys across India and beyond. This policy explains what personal information we collect when you use this website or enquire about a journey, how we use it, who we share it with, and the choices you have.

Information we collect

When you submit our contact form, we collect the information you provide, which may include:

• Name, email address, and phone number
• Destination of interest, preferred travel dates, and number of travellers
• Indicative budget
• Any message or details you choose to share about your trip

Aside from the details you send us, this site does not use analytics, advertising, or tracking cookies, and we do not profile you across visits. Loading the site involves standard web requests (for example, to fetch fonts) that our service providers may log, as described below.

How we use your information

We use the information you provide to:

• Respond to your enquiry and design a proposed itinerary
• Communicate with you about your journey, before and during travel
• Improve our services and this website
• Meet legal, accounting, or regulatory requirements

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects.

Third-party service providers

We rely on a small number of trusted third parties to run this website and manage enquiries:

• Hostinger hosts this website and our email. Details you submit through the contact form are sent to us as an email and stored in our inbox so our team can follow up with you. See Hostinger's privacy policy.
• Sanity.io hosts the destination content shown on this site. It does not receive or process any personal information you submit.
• Google Fonts serves the typefaces used on this site, which may involve your browser making a request to Google's servers. See Google's privacy policy.

We do not share your information with any other third party for their own marketing purposes.

Cookies

This site does not set any tracking or advertising cookies. The contact form works without cookies, and we do not profile you across visits.

Data retention

We retain enquiry information for as long as reasonably necessary to respond to you, plan any journey you book, and meet legal or accounting obligations. You can ask us to delete your information at any time, subject to records we're legally required to keep.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, object to or restrict certain processing, and withdraw consent at any time. To exercise any of these rights, contact us using the details below.

Data security

We take reasonable technical and organisational measures to protect your information, including relying on service providers with their own security safeguards. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International visitors

We are based in India, and information you submit may be processed or stored in India or in other countries where our service providers operate. By using this site, you understand your information may be transferred internationally.

Children's privacy

This site is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent changes. Continued use of this site after an update means you accept the revised policy.

Contact us

If you have questions about this policy or want to exercise your rights over your personal information, write to us at support@theprayana.com.